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Order Status

Created

It means that you have successfully created an order on our website. Then you need to pay next.

Verifying

After your payment, you have to verify your email and phone if you are our first-time customer, because of anti-fraud checks.

Delivering

It means we are preparing the product you ordered and delivering it to you asap.

Completed

It means the order is completed.

Cancelled

It means the order is cancelled.

Refunded

It means we have refunded the money to you as you requested and you will get a notification mail from Stripe.

Surveying:

It means we have a question about your order and will contact you soon.